Find answers about appointments, MXN prices, urgent dental care, treatments, location, English support, and follow-up at hisonrisa in Roma Sur.
Learn what to expect at your first visit if you are not sure whether you need a cleaning, an exam, urgent care, or a specific treatment.
Your first visit usually includes a conversation about your symptoms or goals and a clinical exam. If X-rays or scans are needed, we explain why and whether they have a separate cost. Before recommending treatment, we explain the findings, priorities, options, expected timing, and estimated cost.
If you want to start with a clinical check, see the dental exam in Mexico City page .
Yes. Many patients arrive unsure whether they need a cleaning, filling, root canal, crown, or something else. The exam helps us understand the problem and explain what to do next.
Only when they help confirm the diagnosis, treatment scope, or safety of care. If you already have recent useful X-rays or scans, we review those first and avoid repeating images without a reason.
Yes. If it has been a long time since your last checkup, the most useful first step is a calm, clear exam that separates what is urgent, what can wait, and how to move forward without trying to do everything at once.
Find out how to schedule, how soon you may be seen, and what to do if you have pain or an urgent dental problem in Mexico City.
You can message us on WhatsApp, call, or use the booking form. We reply with the next step and available options based on the type of visit you need.
Yes. Tooth pain, swelling, a broken tooth, a lost filling, a loose crown, or a problem that cannot wait should be checked promptly. See emergency dental care
If you have trouble breathing or swallowing, swelling spreading across your face or neck, uncontrolled bleeding, major face or head trauma, swelling near an eye, or have a fever and feel very unwell, call emergency services. In Mexico, call 911.
It depends on the type of visit, the week's availability, and how urgent the problem is. Share your symptoms, preferred dates, and any recent records, and we'll offer the soonest suitable times.
Yes. Visits are by appointment so we can set aside enough time for each case. Request an appointment
Yes. Message us as soon as you can. If your visit required a deposit or reserved a longer time block, the change or cancellation policy you were given may apply. See terms and policies
See how we confirm costs, what an estimate includes, which currency we use, and which documents we can prepare.
After your exam or consultation, we provide an itemized estimate before treatment begins. If a clinical finding changes the plan, we pause and explain the options and updated cost before continuing.
For a treatment-by-treatment cost overview, see dental prices in Mexico City .
Yes. In many cases, we can share an initial estimate if you send photos, records, or a clear description of the problem. We confirm the final quote after examining you.
Quotes and payments are handled in MXN. If helpful for someone visiting from outside Mexico, we can share a USD reference, but card charges are processed in MXN and your bank handles the conversion.
We accept cash, cards, local bank transfers or deposits, and Wise when arranged with our team. For some deposits or longer appointments, we can also send a secure card payment link.
Yes. We can prepare invoices, receipts, and clinical documentation that may help with reimbursement. We do not bill insurers directly, and final coverage depends on your policy.
For extensive treatment across several visits, payments can often be divided by phase. Before you start, we explain any deposit, when lab-related payments are due, and the remaining balance.
See which treatments we provide and when a general dentist or specialist may be involved in your plan.
We provide exams, cleanings, fillings, root canals, crowns, implants, partial dentures, and full-arch options like All-on-4 / All-on-6. View dental treatments
Our team provides general dentistry, endodontics, periodontics, prosthodontics, and implant planning and placement. We coordinate care when a case needs more than one stage or clinician. Meet the team
Yes. Many cases can be diagnosed and planned by the same team, so you do not have to restart the process at each stage.
You do not have to guess the next step. We review the case first, then explain the recommended order and which clinician should be involved at each stage.
Review how we handle sterilization, imaging, professional licenses, COFEPRIS details, and patient privacy.
We follow NOM-013-SSA2-2015 for dental care and NOM-005-SSA3-2018 for outpatient clinic infrastructure. Treatment rooms are disinfected between patients, and single-use supplies are discarded after use.
Yes. Digital X-rays are available and used when clinically indicated. If recent images already answer the clinical question, we may not need to repeat them.
The clinic lists COFEPRIS A.P. 2509152002A00242 in its legal details. Ask for the clinic details
Yes. Our dentist page lists each clinician's role and professional license number. Meet the team
We handle patient records and personal data under our Privacy Notice and applicable Mexican law. Open our Privacy Notice
Plan your trip to the clinic with details on the neighborhood, transit, nearby parking, and travel time from surrounding areas or Mexico City International Airport (AICM).
We are at Tepic 139-706, Roma Sur, Cuauhtémoc, 06760, Mexico City, near Condesa and Roma Norte. Open in Google Maps
For most patients, a rideshare app or taxi is the simplest option. You can also arrive by Metro or Metrobús and walk from the Chilpancingo area, depending on your route.
Yes. Public parking is available nearby, but spaces vary by time of day.
The trip from AICM often takes about 15 to 45 minutes by car, but it can be longer in heavy traffic. Check your route on the day of your visit.
See how English-language support, written instructions, and follow-up work before and after treatment.
Yes. Our team supports patients in English and Spanish from first contact through diagnosis, treatment, and follow-up.
Yes. Estimates, receipts, and aftercare instructions can be prepared in English when you need them. Contact us
When a procedure requires home care, we provide written instructions and explain the recommended follow-up.
Message us if you have questions or discomfort after treatment. We can review the information you send and guide you on whether you need an in-person visit, urgent local care, or another step. Remote follow-up does not replace emergency care. WhatsApp
Yes. With your authorization, we can share relevant clinical notes or images so your local dentist understands what was done and what may need review.
If you are traveling from another state or country, these answers cover timing, records, flights, lodging, and what we may be able to review before you arrive.
Yes. If you send your symptoms, photos, recent X-rays, or previous records, we can offer preliminary guidance and tell you whether a video consultation may be useful. We still need a clinical review to confirm the diagnosis, treatment plan, and final quote; remote messages do not replace emergency care.
Send your information by WhatsApp or through our contact page .
It depends on the procedure. Exams, cleanings, some fillings, and certain urgent visits may fit into a single visit. Crowns, root canals, implants, and full-arch treatment may require appointments on more than one day.
Yes. If you share dates and previous records, we can help you understand whether the travel timing is realistic before you buy flights or finalize plans.
Yes. We can point you to nearby neighborhoods and typical travel times so you can choose lodging based on budget, mobility, and the type of treatment you are planning.
No. We do not book flights or sell travel packages. We can share maps, neighborhood guidance, and help schedule your appointments around the trip.
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